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CSC® and Serengeti® Announce XML Integration Between CSC's Service of Process and Serengeti's Matter Management System

CSC® and Serengeti® Announce XML Integration Between CSC's Service of Process and Serengeti's Matter Management System

Corporation Service Company (CSC®), and Serengeti today announced the successful integration of CSC's service of process ("SOP") with Serengeti's matter management system, enabling information and documents from CSC® to be delivered electronically into Serengeti's online system. This integration enables corporate legal departments to reap the benefits of immediate delivery of litigation documents and greater efficiency in meeting response deadlines.

Skanska USA is one of the first customers to implement the CSC and Serengeti SOP integration. "Having the service of process documents feed directly into Serengeti from CSC has made a definite impact on the Legal Department. With Serengeti and CSC, we can easily retrieve our SOP documents, notify the appropriate people, and monitor response due dates. Moreover, because the entire process is electronic, we can easily track the processing of each SOP document online," said Linda Turteltaub, Corporate Counsel, Skanska USA Building Inc.

As a registered agent service provider, CSC receives millions of SOP documents on behalf of its clients. Since the launch last year by CSC of completely electronic SOP processing and delivery, one hundred percent of CSC's SOP is scanned, processed to collect key information, and immediately made available for electronic delivery the day it is served. Recently, CSC enhanced its XML capabilities to provide unparalleled access to SOP data and imaged documents. As part of the XML upgrade, CSC and Serengeti worked together to implement checksum functionality that verifies document counts and document data for the prior 30-days has been received properly into the client's system.

In the past, corporate clients often spent a significant amount of time and money entering SOP data and uploading documents into matter management systems used to track deadlines and responses. This system integration enables corporate law departments to benefit from the following key components:

  • Anytime access to SOP downloads from CSC to Serengeti of imaged documents/transmittal data
  • Accelerated assessment for each download utilizing an integrated summary cover sheet that identifies key information regarding the SOP data and litigation documents
  • Hourly alerts from Serengeti to the corporate client when new information is ready for processing
  • Automatic SOP routing to existing Serengeti matters that have the same case number
  • Efficient creation of new matters in Serengeti as necessary, populated with the SOP information from CSC
  • Online tracking of response deadlines in Serengeti, including personal dashboard and e-mail alerts to responsible individuals

"This new functionality will be of real benefit to the many corporate law departments using Serengeti for whom CSC is the registered agent," said Don Murray, the president of Serengeti. "By delivering information directly from the registered agent into the client's matter management system, important records can't slip between the cracks, costs associated with re-entering data are eliminated, and corporate clients can immediately respond to new legal documents."

"Our focus is on our clients — we want our registered agent clients to be able to use the matter management system that best fits their needs — whether it is a CSC platform, Serengeti, a third party or a custom solution," said Bruce Winn, CEO of Corporation Service Company. "Our electronic Service of Process system recently received SAS70 certification and ensures the highest standards in the litigation and service of process areas," adds Winn.


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